Digital Support

This status page automatically monitors our systems and alerts if something is not working as expected.Our team has been notified of the issue. If the outage persists, please contact our support.

The issue has been identified and a fix is being implemented.

We are providing an update on the disruption affecting the Middle East (UAE) (me-central-1) Region. After a thorough assessment, we have determined that we are unable to restore access to the resources and data hosted exclusively in the mec1-az2 Availability Zone. We continue to work on recovering regional resources, as well as zonal resources hosted in the other affected Availability Zones (mec1-az1 and mec1-az3). Since the disruption began in March, most customers have been able to re-establish their operations in other Regions by restoring backups or copying data that remained accessible. AWS Support remains available to help customers who need assistance moving their applications to alternate Regions. We remain committed to supporting our customers in the UAE. We are working on replacing the affected infrastructure and will provide an update on the restoration of our services in the coming months. We have notified the relevant authorities and continue to work with them toward that goal.

We're investigating reports of an issue with AdMob. We will provide more information shortly. The affected users are able to access AdMob, but are seeing error messages, high latency, and/or other unexpected behavior. **Affected AdMob Interstitial video ads fail to render, causing a solid black screen and an unresponsive close button on both iOS and Android. Consequently, users are unable to dismiss the ad.** **There is no workaround other than force closing the affected application to exit the black screen.** The problem with Google Ad Manager has been resolved. We apologize for the inconvenience and thank you for your patience and continued support. **Google Ad Manager Reporting data is updating as expected again.**